Care Instructions

Wood and veneer are natural materials and therefore will display natural variations in their grain and colour. Their surfaces are affected by light, and overtime their character and colour will change. As the solid timbers in our range are natural products, they may expand and contract due to varying temperature and environmental conditions. This may cause small cracks where the timber joins. This is normal and not considered a fault or flaw, rather, it is a unique and beautiful characteristic of your piece. To minimise movement, solid furniture should not be placed outside (unless the item is specified for outdoor use), in direct sunlight, or in heavily air-conditioned or climate controlled areas. The care of wood furniture varies according to the wood type and finish, and the function of the piece. General Care To dust, we recommend using a microfiber cloth for wood furniture, as this will not damage the surface. For deeper cleaning, wipe the surface of your timber with a damp cloth, then dry with a soft clean cloth to prevent spotting. The surface of your furniture should not come in contact with hot and/or moist/wet containers/materials. We always recommend using coasters, place mats, tablecloths and table runners to protect furniture surfaces from heat and stains. Take extra care to protect your surfaces from candles and heated objects. If you choose to polish your furniture with a product/solvent, you should always try it out first on a small, inconspicuous area to trial how your timber will react. Certain drawers/doors on our pieces have a push to open/close mechanism. With this mechanism, it is important to ensure you place two hands on each side of the drawer/door when opening/closing to ensure an even amount of pressure is applied. Not doing this may cause the runner to dis-align and will not be covered by warranty. All our indoor solid timber ranges have a protective coating (with the exception of Ethnicraft Teak – for more information on this, please see the Ethnicraft Teak section). These can vary from a PU to a NC finish with a varying degree of matte or shine finish. For exact details, please contact GlobeWest. To prevent permanent discolouration, do not leave objects in the same position on the furniture over long periods of time. Do not use furniture when multiple drawers and doors are open simultaneously as it can cause forward inclination of the centre of gravity and could become a tipping hazard. Natural Teak and Rustic Teak Teak is a tropical hardwood with a beautiful golden/honey brown colour when it is new. Over time, as natural teak is exposed to the elements, it gradually changes colour from honey brown to a silver-grey patina. Depending on the environment, natural greying and/or weathering may become noticeable after only a few weeks. In moist climates, subject to regular dew and sunshine, teak furniture will wear more quickly. Allowing teak to grey will not impact the structural integrity of the product. Every piece has its own character and structure. Small inlays can be used to fill up minor existing imperfections and give the product a naturally aged look. Sometimes small fissures will open in the end grain, this is known as checking. This is normal, particularly in heavier components and it will not affect the serviceability of your furniture. Teak has a high level of natural oils which increases its stability and longevity. Over time, these oils will migrate to the surface of the timber, this is called oil surfacing. This is a normal characteristic, particularly in New Teak. If you are placing your teak furniture on carpet or a permeable surface, consider using felt furniture protectors or similar as this may help prevent natural oils from transferring. If you wish to maintain the Natural Teak golden brown colour, clean teak furniture with water which has a mild detergent in it. Use a soft bristled brush to gently scrub the furniture. Once cleaned, rinse the furniture thoroughly to get rid of any cleaning solution and dirt residue. Apply a teak protector to furniture. Do not use Teak Oil as this can cause irregular colouring or mildew. Do not use a power washer. How to maintain the Natural Teak colouring If you wish to maintain the Natural Teak golden brown colour, clean teak furniture with water which has a mild detergent in it. Use a soft bristled brush to gently scrub the furniture. Once cleaned, rinse the furniture thoroughly to get rid of any cleaning solution and dirt residue. Apply a teak protector to furniture. Do not use Teak Oil as this can cause irregular colouring or mildew. Do not use a power washer. Recycled/Reclaimed Teak Reclaimed teak has been seasoned for many years, producing a beautiful mature grain and rich colour unlike plantation woods. It is a very hard, heavy, strong wood, distinctively oily to the touch. This oil in the wood makes teak very durable. Nicks and marks are an inherent part of the furniture, and a reminder of the historical character of the wood. Due to the characteristics of reclaimed teak, holes (from nails), imperfections and discolorations in the timber as well as some surface cracking are not considered as a fault in the product, rather a part of its natural appeal. Additionally, you may notice that other larger imperfections are re-worked (larger holes are patched with timber plugs). These various imperfections are not defects and they add to the beauty and individuality of the piece. *Content and Image Credit @globewest

GlobeWest’s furniture uses high quality wood veneer for some surfaces. Wood veneer is a thin layer, less than 2mm thick, of wood that is applied over particle board, MDF or plywood. Wood and veneer are natural materials and therefore will display natural variations in their grain and colour. Benefits of Timber Veneer There are many benefits to timber veneer; namely that it utilises the best, most interesting logs that may otherwise be unsuitable for furniture in their solid form. Veneer can be a more structurally stable option to solid timber in some applications, such as significant changes in temperature which can cause solid wood to crack. Veneer allows for designs that are sleeker, that would often not be possible utilising solid wood. It is also impervious to conditions that effect solid wood such as warping, splitting or seasonal movement. How to clean Timber Veneer Regular cleaning is highly recommended to maintain the product. To dust, we recommend using a microfiber cloth for wood furniture, as this will not damage the surface. For deeper cleaning, wipe the surface of your timber with a clean, damp cloth in the direction of the natural grain, then dry with a soft clean cloth to prevent spotting. Do not use a wet/soaking cloth as this will result in streaking. If you choose to polish your veneer with a product/solvent, you should always try it out first on a small, inconspicuous area to trial how your veneer will react. The surface of your furniture should not come in contact with hot and/or moist/wet containers/materials. We always recommend using coasters, place mats, tablecloths and table runners to protect furniture surfaces from heat and stains. Take extra care to protect your surfaces from candles and heated objects. If possible, keep furniture away from any area with a high concentrate of sun to ensure the veneer does not fade or split. Do not apply undue pressure by writing on a veneer table as this can leave impression marks. Please note that liquids that contain alcohol, such as nail polish, etc., cannot be removed. Two-Pack and Painted Surfaces Do not clean painted timber with alcohol, ammonia-based and/or harsh chemicals as this may cloud the surface and/or remove the paint finish. Clean your painted surface with a dust cloth or feather duster to remove dust and debris. Should you use a damp cloth for cleaning, ensure that the cloth is not soaked and the surface is dried with a clean dry cloth immediately after wiping. Do not hit the painted finish with a vacuum cleaner or other heavy items as this will chip the finish. Avoid using paper towel on acrylic surfaces. *Content and Image Credit @globewest

Ethnicraft Teak The solid teak in the Ethnicraft collection is untreated and the finish comes from the natural oils of the Teak wood. It does not feature a seal. The oiled surface should be regularly cleaned using a mild soap and water. Any spill should be removed from the surface immediately, but there is no guarantee against stains as this is a raw timber. Ethnicraft Oak Most of the Ethnicraft Oak furniture is finished with a pigmented hard wax oil. This protective finish forms a natural coating, repelling most common substances and fluids, but is no foolproof guarantee against stains. For regular dusting, use a dry, non-fluffy cloth. For cleaning, use a damp sponge or cloth (not too wet) with a mild solution of water and natural soap (no detergent) For refreshing the surface of the furniture when the wood starts to feel dry or for removing stains, Ethnicraft recommends Osmo Liquid Wax Cleaner (3029). Through time and depending on wear, the original hard wax coating on the furniture may need to be renewed. Make sure the surface is clean and dry, then use extra fine sand paper (minimum 320 grit) and work in the direction of the wood grain, then apply a hard-wax oil – Ethnicraft recommends the Osmo Hard Wax Oil Natural (3041). Please note, this oil protection is no guarantee against stains. Ethnicraft Walnut All Ethnicraft Walnut furniture is first tinted with coloured oil and then finished with natural oil. This finish forms a natural coating, protecting it against most substances and fluids, but is no complete guarantee against stains. For regular dusting, use a dry, non-fluffy cloth. For cleaning, use a damp sponge or cloth (not too wet) with a mild solution of water and natural soap (no detergent) For refreshing the surface of the furniture when the wood starts to feel dry or for removing stains, Ethnicraft recommends Osmo Liquid Wax Cleaner (3029). *Content and Image Credit @globewest

General Care Keep fabric away from direct sunlight as this will prevent UV damage to your fabric. Use curtains or blinds to protect your furniture. Vacuum all fabric surfaces and cushions regularly to remove dust and dirt by using an upholstery brush attachment. Take special care when spraying household chemicals and products near upholstery. Applying non-commercial scented fabric fresheners, neutralisers and fabric protectors is never recommended. Scotch guarding your upholstery will offer a higher level of protection, however please note that doing so may void any warranty. Ensure that the third party used for sealing offers their own warranty on their service. Professional cleaning every 12 months is recommended. If your furniture is used every day, we recommend professional cleaning every 6 months. Always carefully lift furniture with 2 people when moving items around the home – never drag Rotate cushions often to minimise wear on frequently used seats and prevent concentrated fading. Cushioning and fillings will show signs of wear and tear with normal use. This is not covered by warranty. Cushions may crease, foam and fillings will soften and form to the shape of the user over time. Pilling may occur, this is not a fault, but a natural characteristic of woven fabric. Pills from fibre can be removed by using a pilling machine. The easiest method to maintain cushions is to regularly “fluff and puff” and if possible, flip them. This is particularly important for feather-filled cushions and if not carried out, can cause them to lose their appearance or comfort level temporarily or maybe even permanently. Do not sit directly on scatter cushions or arms of your sofa. Sitting on the armrest of a sofa will deform the foam on the couches and by doing so will void the warranty. Keep your sofa away from heat sources. Keep pets and sharp objects away from your fabric. To prevent possible bleeding of ink onto fabric, do not leave newspapers or other printed material lying on the upholstery. Use floor protectors on the bottom of furniture to minimise damage to floor coverings. Cushions Rotate cushions often to minimise wear on frequently used seats and prevent concentrated fading. Cushioning and fillings will show signs of wear and tear with normal use. This is not covered by warranty. Cushions may crease, foam and fillings will soften and form to the shape of the user over time. Pilling may occur, this is not a fault, but a natural characteristic of woven fabric. Pills from fibre can be removed by using a pilling machine. The easiest method to maintain cushions is to regularly “fluff and puff” and if possible, flip them. This is particularly important for feather-filled cushions and if not carried out, can cause them to lose their appearance or comfort level temporarily or maybe even permanently. Sofas Do not sit directly on scatter cushions or arms of your sofa. Sitting on the armrest of a sofa will deform the foam on the couches and by doing so will void the warranty. Keep your sofa away from heat sources. Keep pets and sharp objects away from your fabric. To prevent possible bleeding of ink onto fabric, do not leave newspapers or other printed material lying on the upholstery. Use floor protectors on the bottom of furniture to minimise damage to floor coverings. For Spots and Spills Do not rub, rather, gently blot with a damp clean cloth at the time that the spill occurs. Do not use abrasive detergents or chemicals. In some cases, spot cleaning can cause a ring or fading. It is best to have a professional clean the entire piece or cushion casing to ensure uniform results. *Content and Image Credit @globewest

No two pieces of marble are identical, which makes it a beautiful and unique surface to have in your home. As marble is porous in nature, clean any spills promptly to guard against penetration of the surface. Marble develops its own variation in colour and tone over the course of its life and its beauty will evolve over time. General Care The surface of your marble should not come in contact with hot and/or moist/wet containers/materials. We always recommend using coasters, place mats, tablecloths and table runners to protect furniture surfaces from heat and stains. Take extra care to protect your surfaces from candles and heated objects. Wash with clean water and a mild cleaner. Wash in a small, overlapping, sweeping motion, then dry with a soft clean cloth to prevent spotting. Marble can be damaged by products with acidic properties, such as juices, detergents and corrosive liquids. Avoid contact with these types of substances as they can dull or stain the stone surface and destroy the sealant. Marble from the Elle Collection has a protective, resin coating to combat the porosity of natural marble. A similar coating can be found in our Sloan and Como ranges. Marble from the Taj/ Vionnet Collections does not have a protective coating and will be porous. Marble used in our collection does not have a UV coating. *Content and Image Credit @globewest

From chairs, to cushions, to base-tops & décor, follow the below steps to get the best out of your leather-goods. General Care Clean any spills promptly to guard against penetration of the surface Use a quality leather cleaner, carefully following the instructions on the cleaning product Test the product on a small area hidden from view if unsure Dust leather furniture on a regular basis as dust can cause damage to the leather Do not clean leather with water as this may leave marks Avoid placing it in direct sunlight and keep it at least two feet away from any heat (ie. Heating vents, fireplaces, radiators, etc) and air conditioning sources. Stretch marks, scars and insect bites are considered a natural characteristic of leather and unique to each piece of furniture – this is not considered to be a flaw or fault. As leather is porous in nature, clean any spills promptly to guard against it penetrating the surface *Content and Image Credit @globewest